Traditional organisational structures;
- Hierarchical – the traditional
- Team based
are mainly based on depicting reporting lines and structures. Who reports to who.
They have proven useful for external communication, for understanding what level in the organisation one is on, and the main business area or division – should there be doubt.
Yet, the organisations purpose. How it is linked with and impacts the world it is part of, and its value to those in the organization. Is found in mission statements – rather than being part of the fabric of everyday value creation and collaboration.
Notably. The most important person for any and all organisations. The customer – rarely figures in other ways than through the sales and service teams that engage with them.